These Terms and Conditions (“Terms”) govern your use of the Ryvo mobile application and website (together, the “Platform”), operated by Ryvo Ride. By creating an account or using the Platform in any way, you agree to these Terms in full.
If you do not agree, do not use the Platform.
1. What Ryvo is
Ryvo is a compatibility-first platform that helps motorcycle riders find and join group rides with riders who share similar pace, style, and riding preferences. Ryvo provides tools to discover, create, and join rides. It does not organise, plan, lead, sponsor, or supervise any ride, and it is not a transportation service.
The matching scores and compatibility assessments Ryvo generates are informational only. They are derived from the attributes you provide and are designed to help you make better decisions — they are not a guarantee of a good or safe ride experience. You are solely responsible for deciding whether to join or host any ride.
2. Eligibility
You must be at least 17 years old to use Ryvo. By creating an account, you confirm that you are 17 or older.
You must hold a valid motorcycle licence (or equivalent permit) as required by the laws of the jurisdiction in which you ride. Ryvo does not verify licences, but by using the Platform you represent that you are legally permitted to ride a motorcycle.
We reserve the right to suspend or terminate accounts belonging to users who do not meet these requirements.
3. Your account
You are responsible for maintaining the confidentiality of your login credentials. You are responsible for all activity that occurs under your account, whether or not you authorised it.
Your profile information must be accurate and truthful. You may not create an account on behalf of another person, impersonate any individual or organisation, or misrepresent your identity or riding ability.
You may not create more than one account.
4. Real-world rides and personal safety
Motorcycling carries serious inherent risks, including injury and death. Ryvo is a platform for connecting riders — it does not plan, lead, control, or supervise any ride. We have no visibility into what happens during a ride, and we cannot intervene.
By using Ryvo to create or join a ride, you accept full personal responsibility for your own safety and the decisions you make on the road. You also agree to comply with all applicable traffic laws in your jurisdiction.
To the maximum extent permitted by applicable law, Ryvo is not liable for any injury, death, property damage, or other loss arising from or related to a ride arranged through the Platform. We strongly encourage all riders to wear appropriate protective gear, ride within their ability, and never ride under the influence of alcohol or drugs.
Nothing in these Terms creates an employer–employee, partnership, agency, or joint-venture relationship between Ryvo and any user.
5. User content
Content you submit to Ryvo — including ride titles, descriptions, photos, ratings, reviews, and profile information — remains yours. By submitting content, you grant Ryvo a non-exclusive, worldwide, royalty-free licence to store, display, and use that content for the purposes of operating and improving the Platform.
You are responsible for ensuring that any content you submit does not infringe third-party intellectual property rights, violate any law, or violate these Terms. We may remove content that violates these Terms without notice.
6. Prohibited conduct
You may not use Ryvo to:
- Harass, threaten, intimidate, or abuse other users
- Post false, misleading, or fraudulent information, including inaccurate riding attributes
- Impersonate any person or entity
- Send spam, unsolicited messages, or chain communications
- Violate any applicable law or regulation
- Post, share, promote, or organise rides that involve street racing, riding under the influence of alcohol or drugs, or any other conduct that is clearly dangerous or illegal — including rides that are designed to encourage riders to exceed safe limits or break traffic laws
- Attempt to circumvent security measures, rate limits, authentication, or other technical controls
- Scrape, copy, or redistribute Platform content or data without our written permission
- Use the Platform to promote, advertise, or solicit commercial services without our prior consent
Violations may result in immediate account suspension or termination.
7. Ratings and reviews
The rating system exists to build trust within the community. Ratings must reflect your genuine experience with a rider. Coordinated, false, or retaliatory ratings are prohibited and may result in removal.
8. Platform availability
The Platform is provided “as is” and “as available.” We do not warrant that the Platform will be uninterrupted, error-free, or free of harmful components. We may modify, suspend, or discontinue any feature or the entire Platform at any time, without notice and without liability.
9. Intellectual property
All software, design, text, and other content that is part of the Platform (other than user content) is owned by or licensed to Ryvo. You may not copy, reproduce, modify, or distribute it without our written permission.
10. Limitation of liability
To the fullest extent permitted by applicable law, Ryvo and its operator shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of data, revenue, or profits, arising from your use of or inability to use the Platform — even if we have been advised of the possibility of such damages.
Our total liability to you for any claim arising from these Terms or your use of the Platform shall not exceed the amount you paid us in the twelve months preceding the claim (or IDR 100,000 if you have paid nothing).
11. Suspension and termination
We reserve the right to suspend or terminate your account at any time, for any reason, including but not limited to violation of these Terms, conduct that harms other users, or conduct that exposes Ryvo to legal liability.
You may stop using the Platform at any time. To request deletion of your account and data, see our Privacy Policy.
12. Changes to these Terms
We may update these Terms from time to time. Material changes will be communicated through the Platform or by email. Continued use of the Platform after changes take effect constitutes acceptance of the revised Terms.
13. Governing law and disputes
These Terms are governed by the laws of the Republic of Indonesia. Any dispute arising from or related to these Terms or your use of the Platform shall be subject to the exclusive jurisdiction of the courts of Indonesia, unless mandatory consumer protection laws in your jurisdiction require otherwise.
14. Contact
For questions about these Terms, contact us at:
[email protected]